Running Effective QBR’s & Success Plans

For a customer to be truly successful, we must help them achieve their FUTURE goals – not just today’s goals. Many CS teams believe that by simply driving adoption and building end user relationships a customer will naturally renew or buy more. However in today’s competitive, ever-evolving marketplace that’s simply untrue:

Sales Competencies that your team will develop in this module:

Customer Expansion Tactics

Surfacing Unrecognised Needs

Contextual Questioning

Building a Business Case

Matching Pain to Solution

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Running Effective QBR’s & Success Plans

Sales Competencies that your team will develop in this module:

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Driving Growth from Customer Expansion

Strategic Account Planning

Becoming A Trusted Advisor

Sales enablement services for fast-growing businesses and their sales teams.